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Refund Policy – Holla App Me Now
At Holla App Me Now, we aim to ensure a smooth and trustworthy experience for both buyers and vendors. This refund policy outlines the conditions under which refunds may be issued.
1. Eligibility for Refunds
You may request a refund under the following conditions:
- The product received is damaged, defective, or incorrect
- The product is not delivered within the promised timeframe
- The item does not match the description provided by the seller
2. Refund Request Timeframe
- Refund requests must be submitted within 7 days of receiving the product
- Requests made after this period may not be eligible for a refund
3. Non-Refundable Items
The following items are generally not eligible for refunds:
- Products that have been used or damaged by the customer
- Digital products or downloadable items (if applicable)
- Items marked as non-refundable by the seller
4. Refund Process
- Once your request is submitted, it will be reviewed by our support team
- You may be asked to provide proof (images/videos) of the issue
- If approved, the refund will be processed to your original payment method within 5–10 business days
5. Seller Responsibility
- Vendors are responsible for providing accurate product descriptions and quality items
- In case of disputes, Holla App Me Now reserves the right to make the final decision
6. Order Cancellation
- Orders can be canceled before they are shipped
- Once shipped, the order may not be canceled and will follow the return/refund process
7. Contact Us
If you have any questions regarding refunds, please contact us:
Email: info@hollaappmenow.com
Email: contact@hollaappmenow.com
Email: support@hollaappmenow.com
Or visit: https://hollaappmenow.com/contact/
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